Monthly Archives: January 2018

UC in Europe; It’s Complicated

UC in Europe is complicated. When I use the acronym UC (Unified Communications) I’m taking a broad definition encompassing vPBX, hosted UC, UCaaS, and all the IVR, contact center, and web widget features that are used. The reason for such a broad definition is because enterprises use UC is so many ways, there’s a laundry […]

PSTN SPAM and its impact on Enterprise Communications

PSTN SPAM is on the rise in the US. A simple survey of my US-based friends shows those with iPhones, that lack the filtering provided by Android, are suffering multiple calls per day. My Nexus 5X has some nice filtering tools, I’m seeing 3 or 4 per week. According to the Federal Trade Commission, Americans made […]