Previous weblog articles have discussed the importance of Telco APIs across the whole tail, not just the long tail. I find myself repeating the following too often for my liking, “Do not focus on the API, that’s just a piece of technology, an enabler, the key is understanding the value contained within a telco and […]
Much is made of the Telco’s natural fit in delivering IT Solutions to SMB (Small Medium Business), and hence the much touted Cloud Service Broker opportunity for telcos. I am a small business, and this assumption doesn’t ring true. Telcos in my experience struggle with the SMB segment because they are structured to sell pre-packaged […]
Here is a link to an article on WebRTC (Web Real Time Communication) for No Jitter I was asked to contribute. Already some great comments on the article, for example from Glen Sykes on the issue of global addressing as mentioned in the article.
In reviewing operators’ attempts to build / expand their enterprise ICT (Information and Communication Technology) business, given market pressures in the consumer sector, it’s interesting to see the variation in performance. A common theme for those telcos successfully making the move or expanding on an existing business is the focus on vertical knowledge. Vertical knowledge, […]
A recent WSJ article “Talking Less, Paying More for Voice” discussed the fact that usage of voice is in decline; and identifies some of the culprits for the decline: The iPhone, SMS, Yelp, Facebook, email, young people dominate everything and they do not call anymore, and other web services. While most of these are true […]