As promised in the Day 1 BBWF article, here is a sample of the excellent presentation given by Matthias Linder, CTO Magyar Telekom providing an open and frank discussion on their experiences around convergence (many suppliers/consultants call it business transformation to make it sound more expensive.)
The key to success in convergence isn’t about technology, its primarily about people (organizations) and process. The objective of convergence isn’t fancy services (that’s a by-product) its operational cost savings. The critical thing Magyar did was to consolidate the organizations and processes first, before they focused on technology.
In the slides shown below Matthias sets out the steps in their convergence project, a great template for any operator looking at their failed business transformation project and a $10m+ hole in their pocket.